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Customer Care

At SPOT LLC, we welcome your questions and are here to help. Looking for answers? Need some help with your SPOT account? We have compiled some of our frequently asked questions and put them in a Knowledgebase (FAQ) page for easy review. We believe you will find much of what you are looking for in this FAQ database. If after searching through our FAQs you need further support, please contact our Customer Care Department by contacting us directly at 1-866-651-7768.

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Monday-Friday:
8 AM to Midnight North American EST.
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All SPOT products described on this website are the products of Spot LLC, which is not affiliated in any manner with Spot Image of Toulouse,
France or Spot Image Corporation of Chantilly, Virginia.

* The SPOT rescue count does not include false alarms, duplicate alarms, test alarms, alarms that result in fatalities, or alarms received from lost or stolen units.

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